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Client Agreement Form

By signing below, owner agrees to be bound by all the terms and conditions contained in this contract. This is a contract between Acres of Fun Pet Resort (“Acres of Fun”) and the pet owner whose signature appears below (“Owner”).

Fees, Charges, and Terms of Payment. Owner agrees to pay all fees in effect on the date Owner’s pet is checked into Acres of Fun for all days the pet is in Acres of Fun’s care. Owner further agrees to pay all charges for special services requested, all veterinary and transportation costs for Owner’s pet during pet’s time in the care of Acres of Fun, and all other applicable charges. Checks that are returned are charged a $30 service fee. Payment in full is due and payable at the time pet is picked up, before the pet leaves the facility.

Veterinary Care. In non-emergency situations, pet will be transported to the veterinarian identified by Owner. In emergency situations, pet will be transported to veterinarian selected by Acres of Fun. There will be a $25 charge for all trips to the veterinarian. Acres of Fun will attempt to contact Owner or Owner’s designated emergency contact in the event Owner’s pet requires veterinary care. Owner agrees to pay for all veterinary services provided to Owner’s pet.

Health and Medical Problems. Owner agrees to notify Acres of Fun of any injury, surgery, medications (including sedatives) or other medical issues currently affecting their pet(s) prior to receiving services at Acres of Fun.

Fleas and Ticks. Pets that are observed to be carrying ticks or fleas while at Acres of Fun will be treated with veterinarian-approved products. Owner will be charged for this treatment.

Mat Removal (Grooming). If a pet is found to have minimal matting, it will be de-matted for an extra fee, but only if it can be done without causing pain or skin abrasions. Acres of Fun will not be held liable for any conditions uncovered on a badly neglected coat or irritation caused by shaving the coat short.

Vaccination Requirements. Acres of Fun requires proof of all current and required vaccinations, including rabies, distemper, and Bordetella. Acres of Fun will not board pets that exhibit symptoms of respiratory infection, including but not limited to, coughing, sneezing, or discharge from the eyes or nose, at the time of drop-off.

Right to Refuse Services. Acres of Fun reserves the right to refuse service to anyone for any reason.

Late Boarding Pick-ups. If a boarded pet is not picked up on the date specified and the Owner has not notified Acres of Fun in advance to make other arrangements, Acres of Fun will attempt to contact the Owner first and then the designated emergency contact by telephone. If the pet is not picked up the following day and neither the Owner nor emergency contact has notified Acres of Fun of alternative arrangements, then a notice will be sent via certified mail with return receipt requested to the address given by Owner, notifying Owner that if the pet is not claimed and all fees paid within ten days from date of notice, then the pet will be considered abandoned, Owner will relinquish all rights in and claims to the pet, and Acres of Fun will become the owner of the pet. Owner understands that if Owner’s pet remains at Acres of Fun past the check-out date, Owner will continue to incur daily boarding fee charges for each day the pet remains in Acres of Fun care as well as any additional charges for service provided.

Liability.

1. Acres of Fun and its respective owners, employees, and agents, shall not be liable for any damages to the pet arising out of or from the boarding or grooming of the animal, or that may accrue from any cause in connection with such boarding or grooming including loss by fire, theft, running away, death, or injury during the term of this agreement, except where loss is caused by the gross negligence of Acres of Fun, or its owners, employees, or agents.


2. Owner shall be solely responsible for all of the acts of the animal at any time during the term of this agreement, and in no case shall Acres of Fun be liable for the pet’s acts and behavior other that for the exercise of gross negligence on the part of Acres of Fun, its owners, employees or agents in the boarding and keeping of the pet. Owner shall indemnify Acres of Fun from and against any and all damages sustained or suffered by reason of the boarding of the pet for any claims or injuries arising out of the boarding of the pet except where injury is caused by the gross negligence of Acres of Fun, or its owners, employees, or agents.


3. Owner agrees that Acres of Fun will not be held responsible for aggravation of any pre-existing medical conditions. These include, but are not limited to, heart disease, arthritis, obesity, infections and other conditions that might be discovered by examination.


4. Owner agrees that Acres of Fun does not assume and shall not be held responsible for the loss or destruction of personal belongings left with the pet while boarding including, but not limited to, bedding, blankets, toys, dishes, collars, or leashes.


5. An animal in a group situation is exposed to common illnesses, similar to that of humans. Owner agrees to assume the risks and hazards that may be expected to arise from interaction with other animals.

Leashes or Carriers Required. All pets entering or exiting Acres of Fun must be kept on leash or in a suitable carrier. Loose animals are not permitted in parking lot or in reception area.

Photography Permission. I authorize Acres of Fun to use any pictures taken of my pet(s) during their stay for promotional purposes. Acres of Fun may reproduce pictures or videos containing images of Owner’s pet on its website or social media sites. Owner may rescind this release in writing for any reason and at any time.